Okay, that’s not exactly true: we got our internet service back at work around 3:30pm or so. But that still means we spent the better part of a day without.
The problem, as it turned out, was a dead SAS unit. (I have no idea what “SAS” actually stands for; it’s basically like a cable modem for the wireless broadband nonsense.) Not the cranes at all. What’s truly irritating is that it took OneEighty two days to figure this out, and most of today for the tech to “prep” the new unit. What, are they stored in a vault under guard somewhere? Seems to me techs should have spare SAS units in their trucks, ready to swap out at a moment’s notice.
So I spent the better part of the day in a bad mood at work, continuously fielding the inevitable “Is it fixed yet?” and “Why aren’t we up yet?” questions and basically spinning my wheels. Ridiculous. Now we’ve lost two days of productivity and I just know I’m gonna be in a bad mood at work for the rest of the week.
Needless to say, I plan on switching us over to a hard line as soon as possible; I’ve already got some paperwork in motion. What a pain in the ass.